Push Notifications

Q: How can I, as an entity admin, communicate with my members through push notifications?

Admins can send push notifications to their members via the admin portal to display in the Rugby Xplorer app

  • A maximum of two (2) push notifications can be sent per hour per entity.

Push Notifications

  1. Administration > Push Notifications
  2. Select ‘Registration Status’
    • All – Anyone who has registered in the selected season. Select this status to change the season in the dropdown. 
    • Active – Anyone who has an active registration in the current season. Season will default to the current season. 
    • Inactive – Anyone who has an inactive registration in current or previous seasons. Season will default to the current season. 
  3. Select ‘Season’ (as applicable)
  4. Select ‘Member Type’
  5. Enter ‘Age Range’ and ‘Team Squad’ as required
  6. Click “Calculate Target Group”
  7. Target Group Count will show the number of push notifications to be sent
  8. Enter ‘Header’ (cannot exceed 50 characters).
  9. Enter ‘Message’ (cannot exceed 150 characters).
  10. Click “Send Notification

Note

  • To receive the notifications, on the home screen and/or banners, users need to have Rugby Xplorer app notifications turned on.
  • The target number is usually lower than the number of registered participants as not all members will have the app.
  • Notifications will display in the Rugby Xplorer app > You > Notifications bell and will display for ~6 weeks.
  • Individuals can manage their Notification Settings in the app > You > Settings > Notification Settings > Push Notifications.
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